Hello, I'm

Francisco Olivares

Senior Product Manager

Building products that matter. 8+ years transforming complex problems into elegant, user-centered solutions.

View My Experience
About Me

Turning vision into shipped products

I'm a product leader with deep expertise in B2B SaaS and enterprise software. Over the past eight years, I've had the privilege of building products used by millions at companies like Stripe, Atlassian, and two successful startups.

My approach combines rigorous data analysis with genuine user empathy. I believe the best products emerge when you deeply understand both the business metrics and the human stories behind them.

Currently based in San Francisco, I'm looking for my next challenge—ideally with a team that's tackling complex problems in fintech, developer tools, or healthcare.

  • $40M+ Revenue influenced
  • 12 Products launched
  • 3 Teams built from zero
Work Experience

Where I've made an impact

|

Leading the Billing and Invoicing product area, responsible for a $200M+ ARR product line serving 50,000+ businesses globally.

  • Launched automated revenue recognition feature, reducing customer accounting overhead by 60%
  • Led cross-functional team of 15 engineers, 3 designers, and 2 data scientists
  • Drove 35% YoY growth in enterprise adoption through strategic feature prioritization
  • Established product analytics framework now used across 4 product teams
B2B SaaS Fintech Enterprise Team Leadership

Owned the Jira Service Management mobile experience and self-service portal, serving 25M+ monthly active users.

  • Redesigned mobile app from ground up, achieving 4.7★ App Store rating (up from 3.2★)
  • Reduced average ticket resolution time by 40% through AI-powered suggestions
  • Partnered with enterprise customers to develop custom workflow templates
  • Mentored 2 associate PMs through to full PM promotion
Mobile Developer Tools ITSM AI/ML

First product hire at a healthcare coordination startup. Built the core care coordination platform from zero to Series B.

  • Defined initial product vision and roadmap that secured $15M Series A
  • Conducted 200+ user interviews with healthcare workers and patients
  • Built and shipped MVP in 4 months, landing first 3 enterprise contracts
  • Grew product team from 1 to 6 while maintaining startup velocity
Healthcare Startup 0→1 User Research

Consulting foundation across financial services, retail, and technology sectors. Focus on digital transformation and product strategy.

  • Led workstreams on 8 client engagements across 3 industries
  • Developed market entry strategy for fintech client, resulting in successful product launch
  • Created reusable frameworks for product-market fit analysis
  • Recognized with "Exceptional Impact" award in first year
Strategy Consulting Digital Transformation
Download Full Résumé (PDF)
Get in Touch

Let's build something great together

I'm currently exploring new opportunities and would love to hear about roles in product leadership. Whether you have a specific position in mind or just want to connect, don't hesitate to reach out.

hello@fran-olivares.com